Essency Apps Support

If we can help you. we will!

Contact us by email regarding any issue by using this link - Essency Apps Support

IT IS IMPOSSIBLE FOR US TO RESPOND VIA THE ITUNES STORE

PLEASE do not leave negative reviews before you contact us!

 

LATEST UPDATES

APRIL 2014  - Two new apps in development – due soon

NOVEMBER 2013  - UPDATED Essency GunSonics!® V1.0.1

OCTOBER 2013  -  NEW iPHONE APP ON SALE NOW – Essency GunSonics!® V1.0

OCTOBER 2013  -  NEW VERSION iOS7 Compatible – V2.9.1 Awareness!® for Etymotic LITE
- Increased mic volume, Mic Boost is back, new ‘flat’ icon, new Active Interrupt and iOS7 compatible.

OCTOBER 2013  -  NEW VERSION iOS7 Compatible – V2.9.1 Awareness!® for Etymotic PRO
- Increased mic volume, Mic Boost is back, new ‘flat’ icon, new Active Interrupt and iOS7 compatible.

SEPT 2013  -  EXISTING APP iOS7 Compatible – V2.9.1 Awareness!®
- All looking good.

JULY 2013  -  OUT NOW NEW VERSION iOS – V2.9.1 Awareness!®
- V2.9.1 squashes one irritating, hard to replicate bug. SPLAT!

JUNE 2013  -  OUT NOW NEW VERSION iOS – V2.9 Awareness!®
- V2.9 increases mic volume, brings back Mic Boost under iOS6.1 AND adds full-width graphics for iPhone 5
 

FIRST SUPPORT STEP, please read our FAQ pages

Awareness!® iOS FAQ which covers setting the app up and more – Awareness! FAQ

GunSonics!® FAQ which covers setting the app up and more - GunSonics! FAQ

If you are having ANY problems, mail us on Essency Apps Support

 

A GENERAL SUPPORT SOLUTION

Delete & Reinstall fixes almost any problem!

1. Delete the app from your Device

2. Download the app again to your Device and Re-install

If this does not work for you, or if you come across any other problem, please CONTACT us directly on Essency App Support

 

 

 

%d bloggers like this: